24/05/2024 - The DAG office and mobility scooter and wheelchair hire service closes at 4.30pm today for the Bank Holiday weekend, and will remain closed until Monday 3rd June 2024 as we are in the process of moving offices. Our telephone and email details will not change - messages can be left on 01947 821001 or info@whitbydag.org.uk and we will reply when we can.

 

Usual office opening hours are 9am-5pm, Mondays, Tuesdays and Thursdays, and 9am-4.30pm on Fridays. Mobility scooter and wheelchair hire on Saturdays by prior arrangement only. 

Keep an eye on our Facebook page https://www.facebook.com/WhitbyDAG/ for updates and information about all of our services.

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Basic Information

We have self-propelled wheelchairs, manual push wheelchairs, all-terrain/ beach wheelchairs and 4-wheeler mobility scooters available to hire. Wheeled walkers are available on a loan basis. All of our scooters have backpacks/ stickholders. .

All of our mobility equipment is fully insured for use in the UK.

User manuals are provided. All mobility scooters have small baskets fitted to their steering columns. 

Mobility equipment must be stored securely overnight, preferably indoors or protected from the weather. Access to electricity supply required for overnight charging of scooters.

The DAG office is closed Wednesdays and weekends. If you wish to hire a mobility scooter or wheelchair on a Sunday, arrangements must be made for collections/ delivery/ returns on the Friday or Monday.

Proof of ID is required when collecting equipment.

A Terms & Conditions of Hire Form must be completed when hiring mobility scooters.

Free delivery/collection available in Whitby town where possible, depending on availibility of volunteers. Deliveries/ collections can be arranged to addresses outside of the town and will be subject to charges depending on the distance.

Manual push wheelchairs, self-propelling wheelchairs and mobility scooters ARE NOT suitable to take on to the sand at the beach, and MUST NOT come into contact with the sea water.