Contacting Whitby DAG

Whitby,Scarborough and Ryedale Disability Action Group is located on the ground floor of the Church House Centre which is located at the top of Flowergate, in the heart of Whitby. The Centre is accessible with two parking bays at the front for disabled people visiting the building.

Our Telephone number is: 01947 821001

Our Full Postal Address is: Whitby, Scarborough and Ryedale DAG, Church House Centre, Flowergate, Whitby, YO21 3BA

Our Email Address is:

Our usual opening hours are 9am to 5pm on Monday, Tuesday and Thursday, and 9am to 4.30pm on Friday. Closed Wednesdays and weekends. Please note that from time to time during office hours we may have to put on the answerphone if staff or volunteers are unavailable to take your call. Please leave a message - we will get back to you. There is an answer machine service outside the office hours.

Occasionally on a Friday afternoon the office may be closed before 4.30pm, to allow the staff member on duty to meet customers collecting or returning mobility scooters and wheelchairs at our library desk. This may happen at short notice and we are sorry if this causes any inconvenience.

The DAG Mobility Equipment Hire Service is based at Whitby Library, Windsor Terrace, Whitby, YO21 1ET. The library has stepped, ramp and lift access from street level. There is no visitor parking at Whitby library, but customers may pull on to the small staff parking area to load/unload scooters or wheelchairs.

Our desk (On the first floor) at the library is manned 10am-4pm Mondays, Tuesdays, Thursdays and Fridays. Closed Wednesdays and weekends. If you wish to hire mobility scooters and wheelchairs on Saturdays or Sunday, arrangements must be made for collection/ delivery/ returns on the Friday or Monday.

Bookings can be made through the DAG office at other times. Should you wish to visit us, follow the links to the area map showing the various roads leading to Whitby or the town map showing the location of Church House and the various routes to it. There is also a link to Google maps for planning your journey.

The Mobility Equipment Hire Service desk can be contacted on Telephone: 07956 751 790 (leave a text message if no answer). 


In 2018, the DAG office and Mobility Equipment Hire Service will be closed on the following Bank and Public Holidays:-

Friday 30th March - Monday 2nd April 2018 ( inclusive) - Easter

Monday 7th May 2018 - May Day Bank Holiday

Monday 28th May 2018 - Spring Bank Holiday

Monday 13th August 2018 - Whitby Regatta Monday

Monday 27th August 2018 - Late Summer Bank Holiday

Christmas 2018 and New Year 2019 - we will be closed between Christmas and New Year. Exact dates to be confirmed.