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Thursday 13th December 2018 - amended office hours

Due to our Members' Annual Christmas Meal, on Thursday 13th December 2018 the DAG office and our mobility scooter & wheelchair hire service will be closing early for the day.

The mobility equipment hire service desk at Whitby Library will close at 11.15am, and will re-open at 10am on Friday 14th December 2018.

The DAG office at Church House Centre will close for business at 11.45am, and will re-open at 9am on Friday 14th December 2018. 

Messages can be left by telephone or e-mail, and we will respond to these on Friday. Thank you. 

Contact details:-

DAG Office                               Telephone: 01947 821001                           E-mail: info@whitbydag.org.uk

Mobility Equipment Service      Telephone: 07956 751 790                          E-mail: daglibrary@icloud.com

Thursday 13th December 2018 - amended office hours [more info]

Annual General Meeting 2018

The Whitby, Scarborough & Ryedale DAG Annual General Meeting took place on Tuesday 20th November 2018, starting at 12.30pm at Church House Centre, Flowergate, Whitby, YO21 3BA. The meeting was attended by 19 DAG Members, Trustees and staff. As the meeting took place over lunchtime, a light lunch was provided, prepared by staff and volunteers.

The minutes from the AGM in 2017 were approved, as were our annual accounts and annual report for 2017-18. The meeting also agreed to appoint Philip Burley & Co as our accountants for 2018-19.

The Trustees were elected by postal ballot. The results were announced at the meeting:- Barbara Booth, Susan Harty, Mike Hutchinson, Jacqui Jobling, Sally Williams and Hilda Wray were all re-elected.

Members were introduced to two new members of staff - Lynne Lawson, Creative Arts Worker, and Neil Daniel, Membership Worker. The meeting discussed the 2019-20 Membership subscription (Members approved the proposal that it should stay the same as 2018-19).  Neil outlined the plans for upcoming Christmas events.

Peter Richardson from Wetwheels Yorkshire gave a very entertaining presentation and slide show about Wetwheels Yorkshire's first year based in Whitby, as well as sharing some plans for the future. 

The meeting closed at 2pm. 

Whitby, Scarborough & Ryedale DAG 2018 Annual General Meeting [more info]

Privacy Statement

In order to meet our obligations under the new GDPR (General Data Protection Regulations), DAG has updated our Privacy Statement relating to the personal data we collect and process relating to our Members, customers, clients and participants. 

To view the Privacy Statement click on the link below. Contact the DAG office if you have any queries. 

DAG GDPR Privacy Statement 210518 [more info]

Public and Bank Holiday Closures 2018

In 2018, the DAG Office AND the Mobility Equipment Hire Service will be closed on the following Bank and Public Holidays:-

Friday 30th March - Monday 2nd April 2018 ( inclusive) - Easter

Monday 7th May 2018 - May Day Bank Holiday

Monday 28th May 2018 - Spring Bank Holiday

Monday 13th August 2018 - Whitby Regatta Monday

Monday 27th August 2018 - Late Summer Bank Holiday

Christmas 2018 and New Year 2019 - we will be closed between Christmas and New Year. Exact dates to be confirmed.

Public and Bank Holiday Closures 2018 [more info]

DAG - usual office opening hours

DAG office hours for all enquiries are Monday, Tuesday,& Thursday 9am-5pm;  Friday, 9am -4.30pm. Closed on Wednesdays. Closed Weekends,  Bank Holidays, Regatta Monday (August), and between Christmas and New Year.

Our phone number is 01947 821001. From time to time, we may need to put the answerphone on, temporarily, during office hours. Please make sure you leave a message, including your name and contact telephone number. We will get back to you. Alternatively you can send an e-mail to info@whitbydag.org.uk 

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The mobility equipment hire service is now based at Whitby Library, Windsor Terrace, Whitby, YO21 1ET. Staff and volunteers will be at our desk in the library on Mondays and Fridays 10am to 4pm, Tuesday's and Thursday's, 10am-1pm, closed Wednesdays.

Outside these hours contact the DAG office directly and we can arrange for someone to meet you at the library. Mobility scooters and wheelchairs can be collected and returned during office hours. Subjects availability of staff and volunteers, we will endeavour to meet customers in the town centre by the harbourside, at the railway station, bus station or coach stop, if requested.

You can contact our library desk on 07956 751 790 (you can leave a text message if there is no answer), or by e-mail on daglibrary@icloud.com

We are sorry but until further notice there will be no weekend hire service available unless the scooter or wheelchair can be delivered or collected on the Friday and returned on the Monday. Mobility equipment can no longer be collected from or returned to the Whitby Tourist Information Centre. Deliveries and collections for bank holidays by prior arrangement only and subject to the availability of staff and volunteers.

 

DAG - Usual Office Opening Hours [more info]