Latest News

Mobility Equipment Hire Service 15th-28th October 2018

Due to staff holidays DAG will be running a limited mobility equipment hire service from 15th to 28th October 2018, inclusive. 

The service will be open 10am - 4pm at Whitby Library on Mondays and Fridays only.

On Tuesdays and Thursdays collections and returns may be possible from the DAG office at Church House Centre, Flowergate, Whitby, YO21 3BA. Please phone 01947 821001 in advance to check availability.

Closed Wednesdays. During this period there will be no weekend collection or return service. 

 

 

Limited Mobility Equipment Hire Service 15th-28th October 2018 [more info]

Privacy Statement

In order to meet our obligations under the new GDPR (General Data Protection Regulations), DAG has updated our Privacy Statement relating to the personal data we collect and process relating to our Members, customers, clients and participants. 

To view the Privacy Statement click on the link below. Contact the DAG office if you have any queries. 

DAG GDPR Privacy Statement 210518 [more info]

Public and Bank Holiday Closures 2018

In 2018, the DAG Office AND the Mobility Equipment Hire Service will be closed on the following Bank and Public Holidays:-

Friday 30th March - Monday 2nd April 2018 ( inclusive) - Easter

Monday 7th May 2018 - May Day Bank Holiday

Monday 28th May 2018 - Spring Bank Holiday

Monday 13th August 2018 - Whitby Regatta Monday

Monday 27th August 2018 - Late Summer Bank Holiday

Christmas 2018 and New Year 2019 - we will be closed between Christmas and New Year. Exact dates to be confirmed.

Public and Bank Holiday Closures 2018 [more info]

DAG - usual office opening hours

DAG office hours for all enquiries are Monday, Tuesday,& Thursday 9am-5pm;  Friday, 9am -4.30pm. Closed on Wednesdays. Closed Weekends,  Bank Holidays, Regatta Monday (August), and between Christmas and New Year.

Our phone number is 01947 821001. From time to time, we may need to put the answerphone on, temporarily, during office hours. Please make sure you leave a message, including your name and contact telephone number. We will get back to you. Alternatively you can send an e-mail to info@whitbydag.org.uk 

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The mobility equipment hire service is now based at Whitby Library, Windsor Terrace, Whitby, YO21 1ET. Staff and volunteers will be at our desk in the library on Mondays and Fridays 10am to 4pm, Tuesday's and Thursday's, 10am-1pm, closed Wednesdays.

Outside these hours contact the DAG office directly and we can arrange for someone to meet you at the library. Mobility scooters and wheelchairs can be collected and returned during office hours. Subjects availability of staff and volunteers, we will endeavour to meet customers in the town centre by the harbourside, at the railway station, bus station or coach stop, if requested.

You can contact our library desk on 07956 751 790 (you can leave a text message if there is no answer), or by e-mail on daglibrary@icloud.com

We are sorry but until further notice there will be no weekend hire service available unless the scooter or wheelchair can be delivered or collected on the Friday and returned on the Monday. Mobility equipment can no longer be collected from or returned to the Whitby Tourist Information Centre. Deliveries and collections for bank holidays by prior arrangement only and subject to the availability of staff and volunteers.

 

DAG - Usual Office Opening Hours [more info]